Lost Luggage Office

The Lost Luggage Office at Krakow Balice Airport is the place where passengers report lost or delayed luggage. Here is some information about the lost baggage office at Krakow Balice Airport:

• Location: the lost baggage office is located in the arrivals hall, next to exit 4.
• Procedures for reporting lost baggage: If a passenger has lost his or her baggage or has not received it on time, he or she should report it to the lost baggage office. To do so, he must fill out a report form, which includes personal information, airline information, flight number and baggage details. It is important that the passenger carry his boarding pass and reference number (PNR), which can be found on the airline ticket or booking confirmation.
• Procedures for collecting lost luggage: If the luggage is found, the passenger will be informed by the lost luggage office. He or she will then have to pick up his or her luggage at the office by presenting an identification document and a reference number (PNR). If the luggage is not found, the airline will offer compensation to the passenger.
• Waiting time: The waiting time to find lost luggage depends on many factors, such as the number of passengers and luggage, weather conditions, etc. In some cases, it may take several days to find lost luggage.

The lost luggage office at Krakow Balice Airport is a place that provides passengers with assistance if their luggage is lost or delayed during travel. As a result, passengers can receive support in solving the problem and collecting their luggage in the shortest possible time.

Lost Luggage Office
Point open from 8:00 am to 8:00 pm
serves all Air France, Austrian Airlines, British Airways, easyJet, El-AL, Eurowings, Finnair, KLM, Lufthansa, Luxair, Norwegian, Swiss International Air Lines, Transavia.
e-mail: [email protected]